• To help you, we advise you to consult the following sections:


• If your contact is not related to a product or you are a Non UK/ROI resident, check these sections:

Non UK/ROI residents - please visit www.krups.com

Our job offers worldwide

Get institutional and financial information on Groupe SEB


• If your request relates to a partnership product please contact them directly:

For Nespresso queries, please contact:
or Telephone: 1800 81 26 60

For Dolce Gusto queries, please contact:
or Telephone: 00800 6378 5385



• You can contact us by email by clicking below on "CREATE A CASE". Please then select the topic related to your enquiry. 

Then complete the form that will appear and send it to us. We will reply to your query as quickly as possible:

Create a case

For your information our Customer Relations opening hours are:  

Monday to Friday 8.00am to 5.00pm


• Would you like to contact us by phone or by post?


Telephone Helplines are open Monday to Friday 10.00am to 4.00pm:  
01 677 4003

Our address is: 
Groupe SEB UK Ltd

Customer Relations Department
Riverside House
Riverside Walk